FAQ

First of all, it is important for us to inform the applying merchant that NgPricehunter.com is selective about the shop it accepts as a merchant and the number of shops it displays on its platform. NgPricehunter.com aims at selling your products and earns a commission from the merchant for doing so. For this reason Ngpricehunter.com can discontinue its partnership with a merchant if it is not able to make sales for the merchant. We do not believe in wasting our merchants time.

Here are the stepsrequired to a merchant at NgPricehunter.com:

1. You register as a merchant.

2. Our staff will contact you for verification and discuss your commission rate.

3. APPROVAL: If your registration is approved, you will receive an approval mail.

4. You will provide us with a link to your product-feed in xml or CSV format. If you do not have this, we may be able to provide you with product export script or we may have a supporting API to make product feed export to our server possible.

Note that most carts like Open cart, Magento etc have Add-ons that you can buy from your cart's makers or their third party marketplaces and install on your site to enable you generate product feeds link which you can make availabe to us and other sites like ours.

5. You will now add our Sales-tracking code to your "Success" or "Thank you" page. We provide you with the code so your developer can add it. If you do not have a developer you may request for NgPricehunter to do it for you. This will be done, in most cases depending on your cart, at no cost. Note that your product will not be made live until this is installed.

6. Your products become live and you start selling.

Our country manager may call you to book a visit to your office at any time. We do this as part of our verification.

At NgPricehunter.com merchant are either charged a fixed commission per-sale or a fixed monthly and per store.

When you become a merchant at NgPricehunter.com and if you are paying Ngpricehunter.com commission per-sale, a Sales tracking code will be added to the "Success" or "Thank You" page of your shopping cart. This will track ONLY sales from NgPricehunter.com. An alert is sent to you when a sale is made through Ngpricehunter.com. You can also see this sale in your Merchant account area at Ngpricehunter.com.

We advise against doing it yourself if you are not a developer/programer.

Our Sales-tracking-code requires modifications depending on the shopping cart. Please give it to your developer and refer the developer to your contact person at NgPricehunter.

When a merchant makes a sale through NgPricehunter, the sales (invoice) number, sales total amount (minus VAT, shipping and other administrave costs) and the date of transaction is registered in the merchants account at NgPricehunter.com.

The merchant is expected to log in at least weekly to check his/her account. For every sale, the merchant has 14 days to Approve or Decline sales. After 14 days, NgPricehunter.com will automatically Approve that sale and merchant is expected to pay Ngpricehunter.com the commission generated from that sale.

This is why we give merchant control to administrate sales transaction in their merchant account at NgPricehunter.com.

The merchant has 14 days to Approve or Decline each sale by login in to his/her merchant account at Ngpricehunter.com. By Approving or Declining, you are confirming that that sale is successful or not. Usually, merchants wait until they have completed their sales process and even after the expiration of their return date before Approving or Declining that sale in their merchant account at Ngpricehunter.com.

If a sale turns out to be unsuccessful, the merchant can finally Decline that sale. If the Sale is successful the merchant can Approve that sale. So, the 14 days window accommodates all shops' return period too.

Yes. NgPricehunter reserves the right to request for evidence of transaction. The merchant may be required to send us a screenshot of the transaction history in his/her shopping cart.

First of all, NgPricehunter.com operates a Pay-As-You-Go commission method.

Your account at NgPricehunter.com cannot be empty when there is a sale generated in your account. It does not matter if the sale is not Approved yet. You must have the sum equal to the potential commission in your account.

This means that once a transaction is recorded to your account, you are expected to deposit the sum equivalent to the potential commission for that transaction to your account. Deposit is done by paying into NgPricehunter's bank account. The sum is then credited to your account.

When the transaction is Approved, the commission is paid from that sum in your account.

If the sale turns out to be Declined, the sum will remain a credit to your account and can be used to pay the next transaction.

You may also request for your deposit to be returned. In line with our Merchant Service Agreement, the sum will be returned less bank transfer fee (if any).

NgPricehunter is a result oriented platform. We intend to make sales and we do everything to enhance merchants products so they sell.

However, if we observe that a merchant's products are not selling, we carry out a study on that shop and advise the shop on how to improve performance.

We see none performing products as obstacle to performing ones. We do not want to waste merchants time and may remove that shop from Ngpricehunter.com.

Featured Product is an extra service offered at NgPricehunter and it enables merchants to Feature their products at small fees.

When products are Featured, they appear in the lower part of the main/front page of NgPricehunter, in the Featured Products section.

This is an extra service we offer merchants at a small fee to give extra boost to their products. This gives the products they promote as "Product of the day" advantage over other products.

Products of the day are listed at the upper part of NgPricehunter's main/front page, listed in Category Navigators and listed at the top of their listing pages above other products.

A featured shop is a status we give to a Merchant for a small fee.

When a shop is Featured, the shop's logo appears on the main/front page of NgPricehunter and along with any of their products listed on Ngpricehunter.com.

This is great for Branding. since your logo appears everywhere, people begin to recognize your shop.

Well, we provide a level field for all merchants by listing and promoting all products in all search engine and even in our adverts.

However, we allow serious merchants to amplify their product marketing strategies through these extra services.

This is great for small shops that have small number of products to compete with well known merchants with large amount of products in same category and prevent their product from getting lost in the crowd.

Our focus at NgPricehunter is not traffic. We focus on sales at Ngpricehunter.com. We may discuss our daily or weekly sales volume on a one-to-one basis.

Always remember that we are not a social media site. We are an ecommerce site with focus on selling your products.

No we cant. We can guarantee sending you shoppers who are ready to buy but it is up to you and your website to close the deal. We cant do much if a merchant has a weak or rude customer service or a website that does not inspire confidence. This is why we carry out constant surveys at NgPricehunter.

It depends. From January 2014, all fees for extra services like Products of the Day or Featured products are negotiable. We want to make it affordable to all merchants.

Please contact us for more information.

We use our Pay-As-You-Go method to enable us concentrate on providing our core service: Making sales for merchants.

NgPricehunter does not want to spend time recovering payments and debts for the services it provides.

Yes we can help you. Contact us.

We try to keep our cost down by cutting down on unnecessary visits.

Our technical and administrative work is carrried out from our head office in the outskirt of Gothenburg, Sweden, known as Olofstorp. Our office in Nigeria is in Kubwa, Abuja run by our country manager and our field officers.

Our bank is UBA. Our servers are located in Germany.

As a merchant, you will have direct email, skype and telephone contact with your contact officer in our head office. This removes any delays. Our response time is in minutes during weekdays. Of course you may book a visit to our head Office if you happen to be in Sweden.

Our cookies duration is 180 days. This duration is because of our low commission and the fact that we do not track telephone orders which is very common. In many cases when we refer buyers to shops they call the shop to order instead without placing orders online. After 180 days period, if the person/buyer does not return to your website through ngpricehunter.com we will not earn a commission because the cookies will expire after 180 days.

The trend is that most people do not purchase a product immediately they see it on your site or immediately we refer them to your site.